Terms of Service

Effective Date: 6/11/2025
Company Name: Innovative IT Solutions and Support
Website: innovativeitss.com

These Terms of Service (“Terms”) govern your use of our website, internet services, IT solutions, and security systems. By accessing or using our services, you agree to be bound by these Terms.

By using our services, you agree to comply with these Terms. If you do not agree, you may not use our services.

Innovative ITSS offers a range of services, including but not limited to:

• Internet service provision (ISP)
• Network installation and maintenance
• IT consulting and support
• Cloud and data solutions
• Security system installation and monitoring (e.g., CCTV, alarms, access control)
• Software development and integration

We reserve the right to modify or discontinue any service at any time.

You agree to:

• Use our services only for lawful purposes.
• Not misuse or interfere with our network or systems.
• Maintain the confidentiality of your account credentials.
• Ensure that any equipment we install is not tampered with or misused.

We strive to provide uninterrupted service but do not guarantee 100% uptime. Scheduled maintenance and unforeseen outages may occur. We will make reasonable efforts to notify you of planned disruptions.

For internet and security services, we may install equipment at your premises. This equipment remains the property of Innovative ITSS unless otherwise agreed. You are responsible for its care and return upon service termination.

You agree to pay all fees associated with your selected services. Billing cycles and payment terms will be outlined in your service agreement. Late payments may result in service suspension or termination.

You may cancel services by providing written notice in accordance with your service agreement. We reserve the right to suspend or terminate services for violations of these Terms or non-payment.

If you use our security systems, you acknowledge that:

• Monitoring services may be provided by third-party partners.
• We are not liable for any loss or damage resulting from system failure, user error, or unauthorized access.
• You are responsible for maintaining secure access to your systems.

We collect and use personal data in accordance with our [Privacy Policy]. We do not sell your data. For SMS communications, please refer to our [SMS Terms and Conditions].

We are not liable for indirect, incidental, or consequential damages arising from your use of our services. Our total liability is limited to the amount you paid for the services in the previous 12 months.

Our services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

These Terms are governed by the laws of the State of [Your State], without regard to its conflict of law principles.

We may update these Terms at any time. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

If you have questions about these Terms, please contact us at:

Email: info@innovativeitss.com
Phone: (858) 926-7988
Address: PO Box 1204, Pine Valley, Ca, 91962